Online shops
An AI assistant for online shops
Shoppers leave when a question goes unanswered. Rylvo answers from your product, shipping and returns pages, in the shopper's language, and hands the questions it cannot answer to your team.
What your customers ask — answered from your own website
- “Do you ship to Canada, and how long does it take?”
- “What is your returns policy?”
- “Which size should I order?”
- “Is this in stock?”
- “Do you do wholesale?”
What it does for you
Answers from your store pages
Product details, sizing guides, shipping and returns — quoted from your pages, never invented.
In the shopper's language
It replies in the language the shopper writes in.
Pre-sale and wholesale leads
When someone leaves an email or phone number, the owner gets an email with what they asked, and the lead lands on the Leads page — exportable as CSV.
Into your stack
Every new lead can go straight into your CRM: Rylvo sends a signed webhook that Zapier, Make, n8n or GoHighLevel can catch.
A person when needed
Anyone who asks for a human is handed to your team, and you can take over a conversation yourself.
What it will not do
- Order status needs your store connected through a connector; out of the box it answers from your pages.
- It never offers refunds, discounts or guarantees your policy pages do not state.
Also in every Rylvo assistant
Website → assistant in a minute
Paste a URL; Rylvo reads the pages and builds an assistant that answers from them. No API key needed to start.
Lead alerts
When a visitor leaves an email or phone number, the owner gets an email with what they asked — Reply goes straight to the visitor — and the lead lands on the Leads page.
Leads in your client's inbox
Each assistant can email its leads straight to the client's own staff, under the client's name and logo, the moment they come in. Each address confirms itself first (paid plans).
Leads into any CRM
Every new lead can fire a signed webhook — catch it in Zapier, Make, n8n or GoHighLevel and it lands in the client's CRM.
Their booking page
Rylvo finds the business's booking link — Calendly, Cal.com, Acuity, OpenTable and more — and the assistant offers it when someone wants to book.
A results page for the client
Send each client a live, branded page with conversations, answers, leads and what people asked — no login, contact details hidden — and email it to them on the 1st of every month. See a sample
Guardrails
Personal data is redacted, promises the business never made are blocked, and a request for a person hands off straight away.
Human takeover
Operators can pause the assistant and reply in the conversation themselves (Pro).
Test before it goes live
Separate Test and Production, with test suites and releases, so a change is checked before customers see it.
A trace behind every answer
See the passages it used, the rules it applied, the tools it called and what the answer cost.
Questions
- Can it look up orders?
- Not out of the box. Connect your store's API as a tool connector and it can; without one, it answers from your pages and hands order questions to your team.
- Does it work with Shopify?
- It works on any website — add the widget snippet to your theme. It reads your public store pages.
- Will it make up a discount?
- No. Promises your pages do not make are blocked by a guardrail.
See it answer from your own website
Agencies: add a store assistant alongside the site you already run for the client, branded as theirs.
Also for: Dental practices · Estate agents · Home services · Restaurants
