Customer Support Bot
Handle inquiries, resolve issues, and delight customers 24/7
2 prompts·3 guardrails·4 connectors·1 KB·3 data fields·1 scheduled·2 tasks·1 reports·3 alert rules·2 evaluators·6 tests
SimpleCustomer SupportUse
The operating system
for AI agents
Design, deploy, govern, and evolve autonomous AI systems. From powerful individual agents to enterprise-scale multi-agent operations, all from one unified platform.
Bring your own models. Ship to any channel. Every turn traced, governed, and reversible.
Build agents inside intelligence,
not around it.
Works with your stack
Your tools. Open standards. Real integrations.
Security you can verify.
We connect to the AI editors and models your team already uses, speak the open protocols the industry is converging on, and build security in instead of bolting it on.
Claude Codeeditor
Cursoreditor
Windsurfeditor
Zededitor
Codex CLIeditor
OpenAImodel
Anthropicmodel
Geminimodel
Mistralmodel
+ any function-calling LLM
Built on open standards
Model Context Protocol
spec-compliant server & client
OpenAPI 3.1
every endpoint typed
OAuth 2.1 + PKCE
S256 challenges in production
RS256 JWT
asymmetric signing, public JWKS
AES-256-GCM
vault credential encryption
Append-only audit
every call logged with actor
Templates · 29 ready to launch
Production bots, ready on day one.
29 ready-to-use templates. Each ships fully built with prompts, guardrails, connectors, knowledge base, data collection, scheduled tasks, reports, alert rules, evaluators, and test cases. Launch a single-agent bot or a multi-agent pipeline in one click, then customize every piece.
Single-Agent Bots
23Multi-Agent Pipelines
6Every template stays 100% customizable after launch, or have the Workspace Architect build one for you.
Prompts, guardrails, connectors, KB, automations, and evaluators are all editable from day one.
Platform
Every layer you need for enterprise agent reliability.
Decide. Build. Supervise. One platform, three pillars. Read across in a glance.
01 · Decision Engine
Structured, verifiable decisions.
STAGE
ACTION
VERIFY
RESPOND
01
Stage Detection
Know exactly where every conversation stands.
02
Action Selection
Pick the next legal move with confidence scores.
confidence94%
03
Verification
Every response passes a verifier, with reason codes.
3 checks·passed
04
Smart Escalation
Hand off cleanly when confidence drops.
bot → human
02 · Build & Integrate
Describe it. Rylvo ships it.
architect
“claims bot, strict PII, escalate over $5K”
generating 7 resources…
✓bot · v1
✓3 prompts
✓2 guardrails
✓kb · claims
✓api · stripe
01
Architect AI
Chat it into existence: bots, prompts, KBs, connectors.
“build me a claims bot”▌
+ bot+ prompt+ kb+ api
02
Bots, Prompts, Guardrails
Named, versioned, analytics-ready.
claims-bot · v3
triage-prompt · v2
refund-guardrail · v1
03
KB Blueprints
Hybrid retrieval, grounded by default.
querykbanswer
hybrid · ranked
04
Connectors
Signed, retryable calls into your systems.
salesforce
200 · 42msstripe
200 · 42msslack
200 · 42ms03 · Supervise & Evolve
Run it, watch it, improve it.
live ops · 47 sessions
p95 · 1.2swhisper → op-7“verify policy #”+23% lift
01
Mission Control
Watch live. Whisper, pause, take over.
live · 47
p95 1.2s02
Agent Evolution
Cluster failures. Promote rules. Measure lift.
+23%pass rate · w4
03
Edge Case Engine
Auto-detect, auto-guardrail, auto-red-team.
P1pii leak · auto-guarded
P2loop · rule promoted
04
Trace Replay
Every decision, replayable end to end.
intenttoolverifydone
Integration
Up and running in minutes.
No months-long integration projects. Connect once. Six steps from design to autonomous operation.
01
Design with the Architect AI
An AI architect interviews your team, extracts requirements, and proposes bots, prompts, guardrails, and connectors you approve one by one.
Explore the Architectarchitectinterview
“claims bot, escalate over $5K”▌
+ bot+ 3 prompts+ 2 guardrails+ kb+ api
02
Call the API with a bot ID
Every request is tagged to a named bot. Send session state, user input, and allowed actions. No multi-service orchestration required.
POST /api/v1/bot-run200 · 48ms
{
"botId": "claims-v3",
"sessionId": "s_7f…",
"message": "my claim #44…",
"channel": "api"}03
Get verified, traceable decisions
Receive stage prediction, next action, confidence scores, verification result, and a trace ID. Every decision replays end to end.
See Traces & Analyticsverified decisiontrace · t_9a…
all checks passed
stageclarify_policy
next_actionlookup_claim
confidence0.94
verifierpassed · 3/3
04
Supervise in Mission Control
Watch live conversations, whisper to the bot, pause or take over when needed, and resolve approvals before they stall a session.
Explore Mission Controllive ops · 47 sessionsp95 · 1.2s
streaming
whisper → op-7“verify policy #”
05
Let Agent Evolution learn
Reviewers cluster failures, propose rules, promote safe fixes, and measure lift. Each promoted rule is versioned and rollback-ready.
Explore Agent Evolutionrule liftweek 4 · 8 promoted
+23%pass-rate improvement
06
Automate the ongoing work
Schedule complaint watches, dev reviews, red-team runs, guardrail audits, and executive reports. Route signals to Slack, email, webhooks, Discord, or Teams, without writing cron jobs.
Explore Automationscheduled · 3 activeall healthy
red-team · nightly0 2 * * *slack
guardrail audit0 9 * * 1email
exec reportweeklyteams
Explore the platform
One operating loop, four clear surfaces.
From intent to production system
Describe the outcome. Approve the architecture.
Workspace Architect turns requirements into a reviewable plan, then provisions the bots, prompts, guardrails, skills, knowledge, and connectors you approve.
- Start from 29 production-ready systems or a blank workspace
- Approve every resource before the Architect creates it
- Build from the dashboard or 30 MCP tools in your AI editor
Requirements
business · policy · tools
Approved plan
human review
Live workspace
bots · KB · guardrails
Everything included
More than a bot builder.
The infrastructure around the model is already connected, governed, observable, and ready to operate.
Testing and red team
Continuous quality
Test cases, evaluators, scheduled adversarial runs, comparisons
Consent-aware broadcasts
Audience native
Segments, channel eligibility, delivery outcomes, unsubscribe controls
Outcomes
Ship faster without giving up control.
Rylvo connects the build, runtime, data, and improvement loops so each outcome compounds into the next.
01
Launch a production system in minutes
Start from a complete template or let Workspace Architect turn your requirements into an approval-ready build plan.
Describe
Approve
Launch
29 production-ready systemsBuild your workspace
02
Keep high-stakes work under human control
Apply guardrails before a response ships, route risky actions for approval, and let operators intervene in live sessions.
Detect
Approve
Intervene
Whisper · pause · takeover · killSee live oversight
03
Ground every answer and own the resulting data
Connect 16 knowledge-source types, preserve citations, and dispatch conversation events into your database or webhook.
Retrieve
Verify
Store
BYOK models · BYODB storageExplore grounded knowledge
04
Turn production failures into safer agents
Trace every run, cluster recurring edge cases, test proposed fixes, and promote measured rules with rollback safety.
Observe
Learn
Improve
One closed improvement loopSee continuous improvement
Security & compliance
Honest about what's shipping, and what's next.
Every item carries its real status. No vague badges, no implied attestations. If it says “on roadmap,” it's on the roadmap.
Tenant isolation
Shipping
Every JWT is bound to one org. Tool calls re-verify org_id against the resource before execution.
Encryption at rest & in transit
Shipping
AES-256-GCM for vault credentials; TLS 1.2+ for every connection.
Auditable by design
Shipping
Append-only audit log captures actor, action, resource, and result for every MCP and API call.
GDPR-aligned handling
Designed for
Data minimisation, regional storage options, and a clear path to export and deletion on request.
SOC 2 Type II
On roadmap
Controls and evidence collection are being built toward SOC 2 Type II attestation.
ISO 27001
On roadmap
Information-security management aligned to ISO 27001 controls; certification engagement on the roadmap.
Shipping items are live in production today. Designed for indicates an architectural commitment, not a third-party attestation. On roadmap items are planned but not yet certified or audited. Brand names shown above belong to their respective owners and indicate technical compatibility, not endorsement, partnership, or certification.
FAQ
Common questions.
Plain answers to what most teams want to know before they wire Rylvo into production.
Live now · start in minutes
Start building today.
Rylvo is live. Create a workspace, launch a production-ready bot from a template, and ship to your channels in minutes. No waitlist.
29
Templates
1
Dashboard
∞
Agents