Control Observability
Open any reply.
See exactly why.
Every reply your agent sends becomes a trace: each guardrail, search, tool call and model call behind it, with its time, tokens and cost.
Six ways in
One reply, one conversation, one person, one cause.
Start wherever the question is. Every view reads the same store, so the number on a chart and the replies behind it always agree.
- 01Traces
Every reply as a row, with its trace open beside it. Your filters and your place stay put while you read.
list - 02Sessions
A whole conversation, turn by turn, with its total cost and worst outcome.
sessions - 03Users
The people your bots talked to, with what each one cost and how it went.
users - 04Failure modes
What went wrong, grouped by cause and tracked over time, with where to fix each one.
failures - 05Evaluators
A sample of live replies scored against your criteria, each score with its reason.
evaluators - 06Prices
The rate every model is charged at. Nothing unpriced is ever shown as $0.
prices
Find the pattern
Not one bad reply. The reason behind twelve.
Failure modes groups what went wrong by cause and shows whether each one is rising or falling. Every count opens exactly the replies behind it, and Edge Cases picks the same failures up as cases to fix.
Analytics
Rooms for the numbers you check.
Build a room of charts for a bot and a time range, start from a template, or reuse widgets from your library. Share a read-only snapshot by link. Set an alert on error rate, latency or spend.
Your tools too
Already have a stack? Send it there.
Finished traces go out over OTLP/HTTP about every five minutes, from Test and Production alike. A new destination gets your history first, oldest first.
- Langfuse
- Honeycomb
- Grafana Tempo
- Datadog
- Any OpenTelemetry collector
Retention
How long traces are kept.
Your plan sets the window. Shorten it for your workspace, or keep traces longer with a Retention Pack.
- Free7 daysTrace list only — full replay needs Lite or above
- Starter14 daysTrace list only — full replay needs Lite or above
- Lite14 daysFull trace replay
- Pro90 daysFull trace replay
- EnterpriseUnlimitedFull trace replay
Questions
