Terms of Service

Last updated: March 30, 2026

Please read these Terms of Service carefully before using Rylvo. These Terms govern your access to and use of the Rylvo platform and API. By using our services, you agree to these Terms.

1. Acceptance of Terms

By accessing or using the Rylvo platform, API, dashboard, or any related services (collectively, the "Services"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use our Services. These Terms apply to all users, including individuals, teams, and organizations. If you are using the Services on behalf of an organization, you represent that you have authority to bind that organization to these Terms.

2. Description of Services

Rylvo provides a workflow intelligence API that enables enterprise teams to integrate stage detection, action selection, verification, and escalation capabilities into their applications. Services include the API endpoint, operator dashboard, documentation, and related tooling. We reserve the right to modify, suspend, or discontinue any part of the Services at any time with reasonable notice.

3. Account Registration

To access the Services, you must create an account. You agree to: • Provide accurate and complete registration information. • Maintain the security of your account credentials and API keys. • Notify us immediately of any unauthorized access or security breach. • Accept responsibility for all activity occurring under your account. We reserve the right to suspend or terminate accounts that violate these Terms.

4. API Usage & Acceptable Use

Your use of the Rylvo API is subject to the rate limits and request quotas of your selected plan. You agree not to: • Exceed your plan's request limits or attempt to circumvent rate limiting. • Use the Services for any unlawful purpose or in violation of any regulations. • Attempt to reverse engineer, decompile, or extract model weights or system prompts. • Use the Services to build a competing product or service. • Introduce malicious code, viruses, or disruptive data into the Services. • Share API keys publicly or with unauthorized parties. We may monitor usage patterns for compliance and security purposes.

5. Billing & Payment

Paid plans are billed monthly or annually in advance. All fees are non-refundable except where required by law. You authorize us to charge your payment method on a recurring basis. If a payment fails, we will notify you and provide a grace period before suspending access. Prices may change with 30 days' notice. Continued use after a price change constitutes acceptance.

6. Data & Privacy

Your use of the Services is also governed by our Privacy Policy, which is incorporated into these Terms by reference. You retain ownership of all data you submit through the API. By using the Services, you grant Rylvo a limited license to process that data solely to provide the Services. We may use aggregated, anonymized usage data to improve our models and services. We will never sell your data or use identifiable customer data to train models without explicit consent.

7. Intellectual Property

The Services, including all software, models, documentation, and branding, are owned by Rylvo, Inc. and protected by intellectual property laws. These Terms do not grant you any right, title, or interest in our intellectual property. You retain all rights to your own data and content. Nothing in these Terms transfers ownership of your intellectual property to us.

8. Confidentiality

Each party agrees to keep confidential any non-public information disclosed by the other party in connection with these Terms. This obligation does not apply to information that is publicly available, independently developed, or required to be disclosed by law.

9. Disclaimers & Limitation of Liability

THE SERVICES ARE PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. RYLVO DOES NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF HARMFUL COMPONENTS. TO THE MAXIMUM EXTENT PERMITTED BY LAW, RYLVO SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY. OUR TOTAL LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS SHALL NOT EXCEED THE AMOUNTS PAID BY YOU TO RYLVO IN THE THREE MONTHS PRECEDING THE CLAIM.

10. Indemnification

You agree to indemnify, defend, and hold harmless Rylvo and its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including legal fees) arising from your use of the Services, your violation of these Terms, or your violation of any third-party rights.

11. Termination

Either party may terminate these Terms at any time. You may terminate by ceasing use of the Services and deleting your account. We may terminate or suspend your access immediately for violation of these Terms. Upon termination, your right to use the Services ceases. Sections on intellectual property, disclaimers, limitation of liability, and indemnification survive termination.

12. Governing Law

These Terms are governed by the laws of the State of Delaware, United States, without regard to conflict of law principles. Any disputes shall be resolved exclusively in the courts located in Delaware.

13. Changes to Terms

We may update these Terms from time to time. We will provide notice of material changes via email or a prominent notice on our website at least 14 days before the changes take effect. Your continued use of the Services after changes take effect constitutes your acceptance of the new Terms.

14. Contact

If you have questions about these Terms, please contact us at: legal@rylvo.com Rylvo, Inc.