More control over knowledge retrieval
Tune source retrieval with connection-level models, result limits, and relevance thresholds across test and live use.
Knowledge Base now gives teams a clearer, more consistent way to ground answers in their own material. The same authoritative retrieval path serves testing and live conversations, so the passages you inspect while preparing an assistant reflect the path it uses with customers.
Shape the retrieval strategy
- Choose an embedding model for a knowledge connection to match the material it holds.
- Adjust the number of passages considered and the relevance threshold used to admit them.
- Inspect retrieval behavior through knowledge testing and operational traces.
These controls let teams tune a source for its content and expected questions rather than applying one global setting to every knowledge base.
Built for ongoing use
Sources can be indexed and managed as part of the workspace's normal knowledge workflow. As documents and sites change, teams can review what the assistant retrieves, refine the settings, and use the resulting traces to understand which material shaped an answer.