Improvement
Faster website chat, with sources in the answer
The website assistant opens with a lighter client and can link to the business pages behind its answer.
Website ChatKnowledge BasePerformance
Website visitors can get to a conversation sooner. The embedded chat loads a lighter client, starts preparing the conversation when a visitor reaches for the launcher, and shows an answer as soon as it is ready.
Answers connected to your site
When an answer draws on indexed website content, it can link to the relevant pages on the business's own site. Visitors can follow the source for more detail or continue browsing after the conversation.
A natural first interaction
The assistant carries the business's greeting and brand into the chat. It can answer a visitor's question before asking for contact information, and a visitor who types immediately after opening the chat can send that first message.